Tech Support for Individuals
As of November 2011, our in-home tech support in Tucson is changing. Read here for more details.
Whether you just have some questions about how to organize your photos or you need help removing a nasty virus, we’re here to help. Our rates are simple — $49/hr for on-site assistance, and $35/hr if you bring your problem to our office. We also offer remote desktop support at $35/hr.
Here’s a partial list of services we have provided:
- Computer cleaning and optimization
- Virus and spyware removal
- Computer security audit/consultation
- Computer hardware diagnostic and repair
- Setup of automatic backup (to hard drives or the web)
- Email setup and troubleshooting
- Migration of data from old to new PC
- Data recovery from deleted files or bad hard drives
- Wireless network setup and troubleshooting
- Computer memory and storage upgrades
We do support Apple computers as well, and can help with training, software issues, and limited hardware issues.
Note: If you are further than 10 miles from the university, there will be a surcharge of $1/mile to cover your student’s transportation expenses.